Privacy Policy

1. Who we are

This website and the CatchON TV service are operated by CatchON TV (“CatchON TV”, “we”, “us”).

2. Information we collect

This website does not offer user accounts and does not store the contents of the contact form on our servers.

• Contact form: the details you enter (name, email, subject and message) are used to prepare a WhatsApp message in your browser. They are only shared with us if you choose to send that message in WhatsApp.
• WhatsApp conversations: when you message us, we receive your phone number, profile name and the content of your messages. WhatsApp is operated by a third party under its own privacy policy.
• Technical data: our hosting provider may process standard server logs (such as IP address, browser type and pages requested) to deliver and secure the website.

3. How we use information

• To respond to your enquiries and provide support.
• To arrange and manage your subscription.
• To keep the website secure and working correctly.

4. Cookies and analytics

This website does not currently use analytics or advertising cookies. If this changes, this policy will be updated and, where required, your consent will be requested.

5. Data retention

For details of how long we keep personal information, please contact us on WhatsApp.

6. Your rights

Depending on where you live (for example in the European Union, United Kingdom or certain US states), you may have rights to access, correct, delete or restrict the use of your personal information. To make a request, contact us on WhatsApp at +44 7723 781927.

7. Legal basis and governing law

For questions about the legal basis on which we process personal information, please contact us on WhatsApp.

8. Contact

Questions about this policy can be sent via WhatsApp at +44 7723 781927 or through our contact page.